Implementing New Technologies: Best Practices for Staff and Patients
Technology is constantly evolving, and it’s important to stay up-to-date on the latest trends in order to best serve your patients. Implementing new technologies can be a daunting task, but with careful planning and communication, it can be a smooth transition for everyone involved. In this blog post, we will discuss some best practices for implementing new technologies with your staff. We’ll also provide tips for patient education and outreach. Let’s get started!
As a practice, it’s important to listen to your staff and see what is working and not working. What would make their lives easier? By involving your team you’re hearing from the front line their struggles and by including them you’re letting them know you value their input. Utilizing a tool like Slack can help with communication and managing expectations.
Have weekly meetings to discuss the new technology and how it will be implemented. It’s also important to train your staff on the new dashboard. Help them understand your brand positioning and culture to better gain buy-in with the new systems.
When it comes to patient education and outreach, let them know that this is the new way you’ll be doing things soon and the benefits that come with it. Utilize various channels of communication, such as email, social media, and in-office signage. Keep the lines of communication open and let them know that you’re available to answer any questions they may have.
We hope these tips are helpful as you implement new technologies in your practice. Do you have any best practices to share? Let us know in the comments below!
About Michelle Roberts
President of Novus - Be Known, Inc.
