Before we jump in, let’s take the time to define patient experience. Patient experience is the total experience you provide your customer.
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What is the ideal brand voice? Does such a thing exist? How does it function in a healthcare setting? When working with a private practice recently, a major opportunity we addressed early on was how to ensure unity of the brand’s voice and tone.
This is a common question you might be asking yourself right now as we approach 2021. Some people say, 1% others say 2%-10% of your sales revenue. This is a huge gap between the two recommendations.
If your business is currently having a bit of an identity crisis, it’s important to take an in-depth look at your brand strategy and brand marketing. After all, consistent branding across all channels increases revenue by 23%. But if you’re struggling with your brand perception, you might be quick to assume that you need to […]
As any brand marketing specialist will tell you, social media is an extremely powerful tool for virtually any business. Connecting with new audiences on these platforms can be a great way to grow your brand visibility, engage future customers, and drive traffic to your website. But in order to be truly successful on social media, […]
Every industry will present unique marketing challenges. However, healthcare marketing often comes with obstacles that aren’t readily found in other sectors. While everyone requires and deserves access to superior healthcare, that doesn’t inherently mean that your marketing campaign will be successful — especially if you aren’t proactively addressing some of the most common problems faced […]
Whether your organization is B2B or B2C, you can always stand to improve your sales. Investing more time into your prospecting efforts will typically pay off — if you’re meeting prospective customers where they already are. That’s just one reason that social media is so powerful from a sales perspective. Although 90% of users haven’t […]
Around 89% of marketers say that brand awareness is their top goal. Arguably, one of the best ways to boost your brand’s visibility and reputation is by establishing and maintaining a social media presence. In 2020, being active on social media is no longer an option; it’s a necessity. Even if you don’t feel the […]
There’s no doubt that marketing will play an essential role in the success of any business. But whether you’re a brand new tech startup or you’ve been operating in your industry for years, it’s easy for your marketing strategy to become an afterthought. If and when it does, you’ll find it difficult to remain relevant […]
While every employee plays an indispensable role in your operations, it’s hard to argue that your business could succeed without your sales team. Your sales reps are often on the frontlines and are responsible for making that initial contact with prospective customers. Your sales reps have a direct impact on whether a lead will convert […]
As any fractional CMO will tell you, the most successful brands are the ones that manage to build an emotional connection with their customers. It’s about so much more than providing a great product or service; in order to stay the course, your brand has to be memorable and meaningful. Of course, a lot of […]