Before we jump in, let’s take the time to define patient experience. Patient experience is the total experience you provide your customer.
What is the ideal brand voice? Does such a thing exist? How does it function in a healthcare setting? When working with a private practice recently, a major opportunity we addressed early on was how to ensure unity of the brand’s voice and tone.
Why the brand purpose, “better together” positioning will never be enough.
Rebranding your business can be exciting, but it can also be incredibly risky. This isn’t an undertaking you should pursue without a very good reason — and without first examining your “why.” If you’re turning to a rebrand out of desperation (or, even worse, without a plan devised by brand strategy consulting experts), you might […]
How Can You Tell If Your Brand Is a Mess?
Around 77% of marketing leaders say that a strong brand is critical to their growth plans. But in order to communicate your message to your audience, your brand needs a strong and unique voice. Your brand voice needs to stand on its own as something so clearly defined that you don’t need to include a […]
If you’re a business owner who has a genius idea for a product or service, you might think that you can hire a few employees and start selling to the masses. But in a highly saturated marketplace, you actually need more than great offerings to stand out. Both your team and your target customers need […]
Subaru takes a new direction with cause marketing ad
5 (NEW) Solutions to Ensure Your Organization Will Pull Through
When you’ve put your heart and soul into building your business, it can be difficult to come to terms with the need for a rebrand. It can be a challenge not to take this development personally, especially when your organization has been around for years. And although rebranding can present incredible opportunities for growth, it’s […]